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Mediation / Dispute Resolution

Mediation / Dispute Resolution

Mediation and Dispute Resolution has been given an extra emphasis following the introduction of The Children and Families Act 2014.

For example, in order to lodge an appeal with the Special Educational Needs & Disability Tribunal (SEN Tribunal/ SENDIST) you will have to speak to a qualified mediator first. The mediator has to be one identified by the LA and you will need a certificate from the mediator confirming that you have had a discussion.

You don’t have to go to mediation but if you decide to the LA must cooperate in the process.

For non-tribunal related issues (i.e. a disagreement with your or your child’s educational setting) then Dispute Resolution can be used to try and resolve the issue.

Mediation may be a useful and cost effective way of resolving your issues with the LA or School.

Our Services

SEN Action is able to offer you specialist support for any mediation or dispute resolution if this is a process you decide to engage in. Our Specialist Advocate is also a qualified mediator and has extensive experience in the area of SEN.

As part of our service you will receive:

Specialist Advocate

Your case being handled from start to finish by our highly experienced Specialist Advocate who is also a qualified mediator

Direct contact

Direct contact details of your Advocate (Phone and E-mail)

Extended hours

Extended hours of service to accommodate your schedule

24 Hour call back service

(If we miss your call we aim to call you back within 24 hours)

Relevant documentation/ statements

Preparation of any relevant documentation/ statements

LA’s / Schools documentation

Consideration of the LA’s / Schools documentation and statement

Dispute resolution meeting

Attendance and support at any mediation or dispute resolution meeting
The cost for this service is a capped fee of £2000 plus VAT.
Please see our detailed FAQs for more information on this process.
If you would like to instruct SEN Action on your appeal or would like to discuss it further then please contact us either by telephone or e-mail:


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SEN Action is the trading name of SEN Action Limited. It does not provide a legal service and is not registered by the Solicitors Regulation Authority.
Company No. 9621372. Registered in England.
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